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Token Support Center
How long does it take for delivery?
Where can I ship my gift?
Where do my gifts ship from?
How much is shipping?
When do gifts ship?
How is the package delivered?
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What comes with Token gift wrap?
Can I just buy a box?
Why is gift wrap extra?
What is scheduled delivery and how does it work?
How far in advance can I schedule a gift?
Why are there multiple days highlighted when I select a delivery date?
The delivery date I want isn't available.
Why can't I select Sunday delivery?
How do I check in on a gift that I scheduled?
How does sending a gift by email work?
What if I send a gift by email, and my recipient doesn't enter a delivery address?
How is their information protected?
Can I keep identity secret when I send a gift via email?
Returns and Cancellations
How do I return a gift?
How do I cancel an order?