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  1. Token Support Center
  2. Orders

Orders

Shipping

  • How long does it take for delivery?
  • Where can I ship my gift?
  • Where do my gifts ship from?
  • How much is shipping?
  • When do gifts ship?
  • How is the package delivered?
See all 8 articles

Gift Wrap

  • What comes with Token gift wrap?
  • Can I just buy a box?
  • Why is gift wrap extra?

Scheduled Delivery

  • What is scheduled delivery and how does it work?
  • How far in advance can I schedule a gift?
  • Why are there multiple days highlighted when I select a delivery date?
  • The delivery date I want isn't available.
  • Why can't I select Sunday delivery?
  • How do I check in on a gift that I scheduled?

Email Delivery

  • How does sending a gift by email work?
  • What if I send a gift by email, and my recipient doesn't enter a delivery address?
  • How is their information protected?
  • Can I keep identity secret when I send a gift via email?

Returns and Cancellations

  • How do I return a gift?
  • How do I cancel an order?
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