Orders

Shipping

• How long does it take for delivery?
• Where can I ship my gift?
• Where do my gifts ship from?
• How much is shipping?
• When do gifts ship?
• How is the package delivered?

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Gift Wrap

• What comes with Token gift wrap?
• Can I just buy a box?
• Why is gift wrap extra?

Scheduled Delivery

• What is scheduled delivery and how does it work?
• How far in advance can I schedule a gift?
• Why are there multiple days highlighted when I select a delivery date?
• The delivery date I want isn't available.
• Why can't I select Sunday delivery?
• How do I check in on a gift that I scheduled?

Email Delivery

• How does sending a gift by email work?
• What if I send a gift by email, and my recipient doesn't enter a delivery address?
• How is their information protected?
• Can I keep identity secret when I send a gift via email?

Returns and Cancellations

• How do I return a gift?
• How do I cancel an order?